ISO 9001 INTRODUCTION

This course has been carefully designed to allow delegates to understand the benefits of adopting a Quality Management System (QMS) and achieving certification to the International Quality Standard ISO 9001:2015. The clauses of ISO 9001:2015 are reviewed in conjunction with the requirements of ISO 9004:2009 allowing for a greater understanding of the requirements of this international standard.  

The qualifying learner will be able to demonstrate an understanding of:

  1. The background of ISO standards
  2. The history of ISO standards
  3. Annex SL
  4. The process approach
  5. Risk-based thinking
  6. ISO 9001 development timeline
  7. ISO 9001 implementation timeline
  8. The need for change
  9. The Deming Cycle
  10. Summary of key changes to ISO 9001:2015
  11. Elements of ISO 9001:2015
  12. Terms and definitions of ISO 9001:2015
  13. Annexure B – Other international standards on quality management and quality
  14. management developed by ISO/TC 176
  15. Benefits of ISO 9001:2015
  16. What quality is
  17. Quality management principles
  18. ISO 9001:2015
Not Enrolled

Course Includes

  • 7 Lessons
  • 17 Topics
  • 14 Quizzes